Support your customer service with our AI Phone Assistants.

AI telephony uses artificial intelligence to manage phone calls. It ensures your business is available 24/7, calls are handled professionally, and your customer service is automated. The AI understands natural language, can hold normal conversations, and handles practical matters like scheduling appointments or providing information.

AI receptionists are smart digital phone assistants that talk like humans and understand what customers want. They take over routine tasks like scheduling appointments and taking orders. This saves you time and money, and reduces stress about missed calls.

Conversational AI enables computers to have normal conversations with people. It's no longer a simple 'yes/no' computer, but a system that truly understands what you say and mean. This allows for natural conversations, whether you're chatting or calling.

During onboarding, we stay closely involved. We develop the virtual assistant entirely based on your business preferences and help set up call forwarding and other functionalities. Everything is explained step by step, so your AI assistant seamlessly fits your workflow.

Yes, Voicelabs works with virtually all business phone systems, both landline and mobile. Installation is simple and we can set up the AI assistant to only answer calls you can't take yourself (overflow) or to transfer customers directly. We guide you through the entire process.

Integrations are possible via APIs and webhooks. We handle them on request or as a managed service, so appointments and customer data land in the right place.

No problem. The AI assistant is trained to recognise these requests. We can transfer the call directly and seamlessly to the right staff member or department. The AI can even pass on the context of the conversation, so your employee knows exactly why the customer is calling.

Our AI telephonists are valuable for any industry with high incoming call volumes. We see particular success with businesses where repetitive, manual processes slow down daily operations. However, the solution is flexible and can be adapted to the unique needs of virtually any SME.

Our virtual assistants handle your calls and appointments 24/7, so you can focus on your work. They chat with customers, schedule appointments, help with enquiries and collect contact details. In practice, businesses save an average of 20 hours on phone calls per month. This leaves you time for more important matters. Additionally, Voicelabs actively helps automate workflows within your business.

We work with advanced language models and configure the assistant around your knowledge and processes. Optimization and extra training are available on request or managed by our team, so the behavior fits your business.

Our AI telephonists are valuable for any industry with high incoming call volumes. We see particular success with businesses where repetitive, manual processes slow down daily operations. However, the solution is flexible and can be adapted to the unique needs of virtually any SME.

The one-time setup costs cover the complete, custom configuration of your AI receptionist by our team. This includes voice customisation and training on your products and processes. For advanced use cases, our experienced engineers can also develop custom workflows and integrations with your existing systems.